Returns & Exchanges
The Boeing Store is committed to your satisfaction and offers a 30-day return policy for most unused, unwashed, and original-condition merchandise. Please note that certain items, such as customized apparel or final sale collectibles, may be ineligible for return.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached, and include a copy of your original packing slip.
Ship the Item
Print the prepaid shipping label provided through our portal and drop off the package at any authorized carrier location.
Receive Refund
Once our warehouse inspects and approves your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing